The Lost Designer standard
Authenticated Pre-Owned Chanel Bags
Discover pre-owned Chanel bags chosen for their design, craftsmanship and enduring appeal. Our collection may include Classic Flap, Boy Bag, Coco Handle, 2.55 and Chanel 19 styles in finishes such as caviar leather and lambskin.
Every Chanel piece is reviewed by two authenticators and authenticated through LegitApp. We document the exterior, interior, hardware and any visible wear using formal condition grades, detailed descriptions and clear photography.
Each item is one of a kind. Shop online in NZD with complimentary tracked and fully insured DHL Express delivery throughout New Zealand. Applicable import duties and taxes are prepaid by Lost Designer.
Authentication you can hold
Confidence with every Chanel piece
Two authenticators
Every Chanel item is independently reviewed by two authenticators before it is offered for sale.
LegitApp authenticated
Our Chanel authentication process is completed through LegitApp and supported by detailed item inspection.
Physical certificate
Every item comes with a physical authenticity certificate for your records and peace of mind.
Chanel buying guide
Frequently asked questions
How does Lost Designer authenticate pre-owned Chanel bags?
Every Chanel item is reviewed by two authenticators and authenticated through LegitApp before it is offered for sale. A physical authenticity certificate is included with every item.
Read our authenticity promiseHow is the condition of each Chanel bag assessed?
We use formal condition grades and document the exterior, interior and hardware. Our descriptions and photographs identify visible wear so you can assess the piece before purchasing.
Will my Chanel bag include its box, dust bag or authenticity card?
Every item includes a physical authenticity certificate. Original inclusions such as a box, dust bag, authenticity card or receipt vary by item, and the exact inclusions are listed in the individual product description.
Can I ask a question about a Chanel item before ordering?
Yes. Contact our customer care team before checkout for product-specific clarification. Every listing shows the actual item, its condition and stated inclusions.
Are New Zealand orders tracked and insured?
Yes. Every New Zealand order is sent with complimentary DHL Express delivery, full tracking and insurance in transit. Applicable import duties and taxes are prepaid by Lost Designer.
View delivery informationCan I purchase a Chanel bag using lay-by?
Yes. Secure your item with a 20% non-refundable deposit, then pay the remaining balance across four fortnightly instalments over eight weeks. There are no interest charges or account fees, and you can pay early.
View lay-by termsWhat purchase protection applies to my order?
Because every piece is pre-owned and one of a kind, New Zealand orders are final for change of mind. If an item is materially not as described, contact us promptly with photo or video evidence so we can provide an appropriate remedy. Every purchase is protected by our lifetime authenticity guarantee, including a full refund and return shipping if an item is proven inauthentic. Nothing in these terms limits rights that cannot be excluded under applicable consumer law.
View purchase protectionLost Designer is an independent second-hand dealer and is not affiliated with Chanel. Chanel is a registered trademark of Chanel.
