Second Hand Hermès
The Lost Designer standard
Authenticated Pre-Owned Hermès in New Zealand
Explore one-of-a-kind Hermès pieces across Birkin, Kelly, Constance, Picotin, Evelyne and other designs when available. Every listing identifies the exact model, size, leather or material, colour, hardware, condition and inclusions.
Every Hermès piece is reviewed by three authenticators and authenticated through LegitApp. Construction, stitching, date stamps where applicable, leather or textile, handles, corners, interior and hardware are examined in detail.
Review the actual piece and formal condition information before ordering in NZD, with complimentary insured DHL Express delivery across New Zealand and applicable import charges prepaid.
Authentication you can hold
Confidence with every Hermès piece
three authenticators
Every Hermès piece is independently reviewed by three authenticators before it is offered for sale.
LegitApp authenticated
Our authentication process for each Hermès piece is completed through LegitApp and supported by detailed item inspection.
Physical certificate
Every item comes with a physical authenticity certificate for your records and peace of mind.
Hermès buying guide
Frequently asked questions
How does Lost Designer authenticate pre-owned Hermès pieces?
Every Hermès piece is reviewed by three authenticators and authenticated through LegitApp before it is offered for sale. A physical authenticity certificate is included with every item.
Read our authenticity promiseHow is the condition of each Hermès piece assessed?
We use formal condition grades and document the exterior, interior and hardware where applicable. Our descriptions and photographs identify visible wear so you can assess the piece before purchasing.
What inclusions come with each Hermès piece?
Every item includes a physical authenticity certificate. Original inclusions such as a box, dust bag, card, booklet or receipt vary by item, and the exact inclusions are listed in the individual product description.
Can I ask a question about this item before ordering?
Yes. Contact our customer care team before checkout for product-specific clarification. Every listing shows the actual item, its condition and stated inclusions.
Are New Zealand orders tracked and insured?
Yes. Every New Zealand order is sent with complimentary DHL Express delivery, full tracking and insurance in transit. Applicable import duties and taxes are prepaid by Lost Designer.
View delivery informationWhat purchase protection applies to my order?
Because every piece is pre-owned and one of a kind, New Zealand orders are final for change of mind. If an item is materially not as described, contact us promptly with photo or video evidence so we can provide an appropriate remedy. Every purchase is also protected by our lifetime authenticity guarantee: if an item is proven inauthentic, we provide a full refund including return shipping. Nothing in these terms limits rights that cannot be excluded under applicable consumer law.
View purchase protectionLost Designer is an independent second-hand dealer and is not affiliated with Hermès. All trademarks remain the property of their respective owners.
